Privacy Policy
Cancellation Policy
At Coastal Maine Cleaners, we are committed to providing top-quality service and ensuring every customer receives the attention they deserve. To help us maintain an efficient schedule and serve all our clients on time, please review our detailed cancellation policy:
⏰ Cancellation and Rescheduling Notice
We kindly ask that you provide at least 24 hours’ notice if you need to cancel or reschedule your appointment. This gives us the opportunity to offer your time slot to another client and keeps our team’s schedule running smoothly.
⚠️ Late Cancellations and No-Shows
If you cancel with less than 24 hours’ notice, or if you miss your appointment without notice, a cancellation fee equal to 25% of the scheduled service cost may apply. This fee helps cover the time and preparation our team dedicated to your booking.
🌧 Weather-Related Cancellations
Your safety and the safety of our team are our top priority. If poor weather or unsafe conditions require us to reschedule, we will contact you promptly and work with you to find a new appointment time — at no cost to you.
📞 How to Cancel or Reschedule
To cancel or change your appointment, please contact us as soon as possible:
- Phone: +1 857-226-1600
- Email: Info@coastalmainecleaners.com
We appreciate your cooperation in helping us deliver exceptional service.
💬 Special Circumstances
We understand that emergencies happen. If something unexpected arises, please let us know — we will do our best to accommodate your situation with understanding and flexibility.
Thank you for choosing Coastal Maine Cleaners. We appreciate your trust and look forward to serving you!
